FAQs

You can reschedule from our scheduling page, you can also give our office a call at 703-215-2467 or email us at info@pelexmed.com.

You can schedule an appointment with Dr. Wolff 24/7. All available appointments will reflect Dr. Wolff’s availability for telehealth services. You can call our office Monday through Friday 9AM to 5PM at 703-215-2467 or email us at info@pelexmed.com

Pelex is an online fertility practice of  Dr. Erin Wolff, a board-certified reproductive endocrinologist. We offer telehealth services, diagnostic testing through local facilities or home testing kits and prescription services.

Most diagnostic screening and management of fertility patients can be done remotely and does not require in-office visits. That means no taking multiple days off from work, waiting in line for potentially embarrassing tests, or waiting months to be seen by a physician. Unlike most fertility specialists, we can follow your journey wherever it goes, even if that leads you to a different specialist.

You can get scheduled on our home page or browse our services on our “Services” tab of our webpage. Each service will have a brief description of it and who it is for.

We are an online practice. Dr. Wolff is now offering IUI at certain locations in Virginia. Please reach out to our office for more information.

No! You can send your question to info@pelexmed.com or give us a call at 703-215-2467. If we find that your question will be better served with a follow up appointment, we will let you know!

Schedule follow up appointment with Dr. Wolff to review your results.

Several outpatient imaging centers offer diagnostic ultrasounds and HSG (hysterosalpingograms). If you are having a hard time finding an outpatient imaging facility, we can help you find one!

Yes! There are several companies that offer sperm analysis testing kits to be done at home. Dr. Wolff will help find the right kit for you.

We do not have any contractual obligation with any specialty pharmacy. We can call in medication to your local pharmacy or send them to any specialty pharmacy with the most competitive pricing.

At Pelex, we keep an updated list of specialty pharmacy pricing of common medications to give our patients affordable options.

Dr. Wolff can review any diagnostic testing, bloodwork or answer any questions even if she was not the ordering physician.

Absolutely, Pelex can request records on your behalf if you are having issues getting access to your records.

Yes. All telehealth appointments are done with Dr. Wolff.

Dr. Wolff offers a full range of telehealth fertility services. Dr. Wolff can write orders for bloodwork, imaging procedures and prescribe medication.

We can help! If you find that your healthcare plan requires pre-certification or authorization for a certain medication or imaging procedure, notify a member of the Pelex team immediately so we can work on getting your medication or procedure approved without delay.

Medications are not included in our price and subject to your insurance eligibility and benefits. If you have questions about what medications are covered, our team can help verify which medications are covered by your health plan. If certain medications are not covered, Pelex can recommend a specialty pharmacy with competitive pricing.

Tests are not included in our prices. All testing will be done at outside facilities near you. Most major testing facilities and outpatient imaging facilities participate with major healthcare plans.

Yes, you can use your FSA and HSA towards any eligible medical expense, including telehealth appointments. Please confirm with your HR department or call your plan to verify benefits or plan exclusions. Pelex can provide FSA/HSA receipts for submission upon request.

While Pelex does not contract with any commercial insurance companies, Pelex electronically files all claims for our patients for eligible payment or reimbursement.

Once you get scheduled, we will request a copy of the front and back of your insurance card and a member of our team will verify your eligibility benefits and review applicable pricing and what to expect.

Your online payment made during new patient scheduling will be used toward any out of pocket obligation after the claim has been processed.

All pricing can be found here.