Pelex's New In-Person Clinic is in Lubbock, Texas
Try to get your medical records sent to the IVF clinic ahead of time.
If you are having trouble with this a Pelex care coordinator can request this information on your behalf with a signed waiver
A welcome packet will be emailed to you, please take the time to fill this information out.
Please make sure to upload a copy of your insurance card or share it with a team member.
It is important to understand your benefits and coverage
You can ask a Pelex team member to verify your benefits and eligibility for coverage to get an idea of what to expect and cost
Your employer may have coverage through companies like Carrot or Progyny
Your employer may also have care navigator companies such as Maven or WIN Fertility
Make a list of questions for your doctor/nurse and bring them with you.
There is no such thing as a dumb question.
Make a list of upcoming important events (weddings, vacations) that may interfere with your IVF treatment
IVF is a time sensitive treatment, so we want to avoid anything that can disrupt your treatment, the entire process can take 1-2 months.
Talk with your partner (if applicable) about your goals and concerns so you both enter the initial appointment with a similar mindset
Arrive 15-30 minutes before your scheduled time so you do not feel rushed.
At the front desk, you may be asked to fill out paperwork if you have not done so already.
The receptionist may also make copies of your ID and insurance card if we don’t already have it on file.
You will remain in a waiting room until your appointment begins.