What to expect at your first appointment at Pelex

Before your appointment:

  • Try to get your medical records sent to the IVF clinic ahead of time.

  • If you are having trouble with this a Pelex care coordinator can request this information on your behalf with a signed waiver

  • A welcome packet will be emailed to you, please take the time to fill this information out.

  • Please make sure to upload a copy of your insurance card or share it with a team member.

  • It is important to understand your benefits and coverage

  • You can ask a Pelex team member to verify your benefits and eligibility for coverage to get an idea of what to expect and cost

  • Your employer may have coverage through companies like Carrot or Progyny

  • Your employer may also have care navigator companies such as Maven or WIN Fertility

  • Make a list of questions for your doctor/nurse and bring them with you.

  • There is no such thing as a dumb question.

  • Make a list of upcoming important events (weddings, vacations) that may interfere with your IVF treatment

  • IVF is a time sensitive treatment, so we want to avoid anything that can disrupt your treatment, the entire process can take 1-2 months.

  • Talk with your partner (if applicable) about your goals and concerns so you both enter the initial appointment with a similar mindset

On the day of your appointment

  • Arrive 15-30 minutes before your scheduled time so you do not feel rushed.

  • At the front desk, you may be asked to fill out paperwork if you have not done so already.

  • The receptionist may also make copies of your ID and insurance card if we don’t already have it on file.

  • You will remain in a waiting room until your appointment begins.